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Blackgoat

Security

GDPR & NDPR

PiOe Blackgoat handles sensitive tax and identity-linked information. Our data protection posture is built around lawful processing, user rights, controlled access, and practical safeguards appropriate for compliance-critical workflows.

Scope

  • This page describes our public approach to personal data protection for users, customers, and prospects interacting with PiOe Blackgoat.
  • It is designed to align with the Nigeria Data Protection Regulation (NDPR) and General Data Protection Regulation (GDPR) principles where applicable.
  • This summary is informational and does not replace our full Privacy Policy, contract terms, or customer-specific data processing terms.

Processing Principles

  • We limit personal data collection to information needed for account access, filing workflows, support, fraud prevention, and service improvement.
  • We process data on defined legal bases such as contract performance, legal obligations, legitimate interests, and consent where required.
  • We apply data minimisation, purpose limitation, access controls, and retention boundaries to reduce unnecessary exposure.

Data Subject Rights

  • Users may request access to personal data we hold about them.
  • Users may request correction of inaccurate or incomplete data.
  • Users may request deletion, restriction, portability, or objection where those rights apply under the relevant law.

Operational Safeguards

  • Encryption in transit and at rest for sensitive platform data.
  • Role-based access and least-privilege handling for internal tools and support workflows.
  • Audit-oriented logging for material platform and administrative actions.
  • Controlled retention and deletion practices for records that no longer need to be kept.

Cross-Border Processing

  • Where service delivery involves processors or infrastructure outside a user's home jurisdiction, transfers are handled through contractual, technical, and organisational safeguards.
  • Third-party providers are evaluated for security posture, operational necessity, and data handling boundaries before use in production workflows.

Requests and Contact

For privacy requests, data subject rights enquiries, or questions about how personal data is processed, contact privacy@pioe.app. Security disclosures should continue to go to security@pioe.app.

For the broader legal notice, see the Privacy Policy. Last reviewed: April 2026.

If you have a standard Personal Income Tax (PIT) return only (Salary/Employment income, and common reliefs such as Pension, NHF, NHIS, and Life Assurance), you can file seamlessly with Blackgoat Basic. Roughly 65% of Nigerian taxpayers are eligible for this standard filing category.

Examples of situations included in a Standard PIT Return:

  • Employment Income (PAYE) from one or more employers
  • Interest and Dividends (where WHT is final tax)
  • Consolidated Relief Allowance (CRA)
  • Pension Contributions (RSA)
  • National Housing Fund (NHF) Contributions
  • National Health Insurance Scheme (NHIS) Contributions
  • Life Assurance Premiums
  • Business Expenses (for specialized Self-Employed filings)

Blackgoat Advanced (for situations not included in Standard Return):

  • Complex Capital Gains adjustments
  • Foreign Income with double taxation treaty claims
  • Complex Trust or Estate income
  • Business Income requiring audited financial statements
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Blackgoat Guarantees

100% Accurate Calculations Guarantee: If you pay a State Internal Revenue Service (SIRS) or NRS (formerly FIRS) penalty or interest because of a Blackgoatcalculation error, we'll pay you the penalty and interest. You are responsible for paying any additional tax liability you may owe. This guarantee is good for the lifetime of your tax return, defined as six years from the date you filed it.

Maximum Tax Savings Guarantee: If you get a larger refund or smaller tax due from another tax preparation method by filing an amended return, we'll refund the applicable Blackgoat purchase price paid. This guarantee is applicable to the specific tax year filed.

Audit Support Guarantee: If you receive an audit letter from a State Board of Internal Revenue or NRS (formerly FIRS) based on your Blackgoat individual or business return, we will provide one-on-one question-and-answer support with a tax professional. We will not represent you before the tax authority or provide legal advice unless you have purchased the Audit Defense add-on.

Satisfaction Guaranteed: You may use Blackgoat Online without charge up to the point you decide to print or electronically file your tax return. Printing or electronically filing your return reflects your satisfaction with Blackgoat Online.

* Prices are subject to change without notice. Internet access required; standard data rates apply to download and use mobile app.

is a Product of Grid Services a Child company of Marvengrey Technologies Nigeria Ltd.
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